Friday, March 04, 2011

United Airlines, taking baby steps

Thanks to United and Continental Airlines' ongoing merger, the latter has been dedicated to influencing the former to take baby steps in bringing access for all to the forefront of their customer service.

The latest update in this process is United's choice to add Continental's wheelchair information card to their website for customers who use wheelchairs and scooters to download, fill out, and attach to their mobility device to help protect its fragile areas.

Good job team!

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