Please join the DBTAC - Southwest ADA Center at ILRU for a webcast on “The Air Carrier Access Act Update and Impending Changes”.
Bill Burnell, Manager of Customer First and Regulatory Programs, Continental Airlines Airport Services Policies and Procedures, will present the webcast on "The Air Carrier Access Act Update and Impending Changes” on Wednesday, April 1, 2009 at 2:00pm Central.
This session is will provide a brief overview of the new amendments to the Air Carrier Access Act of 1986 (ACAA) and it’s implementing regulation, 14 CFR Part 382 (Part 382) which will become effective on May 13, 2009. The ACAA prohibits discrimination against individuals with disabilities in commercial air transportation along with its implementing regulation, 14 CFR Part 382 (Part 382).
Mr. Burnell will discuss how these new amendments apply to both U.S. and foreign carriers, airport accessibility and changes to common services such as flight reservations. He will also address specific changes that may affect passengers who use respiratory assistive devices and passengers who are deaf or hard-of hearing.
Bill Burnell is responsible for ensuring compliance to all regulations involving disability issues set forth by the government at Continental Airlines. Some of the current programs he has implemented include “Project Airport”, an airport tour program that Continental and Memorial Hermann-TIRR initiated at Houston’s Bush-IAH airport, and the “Customers with Disabilities Advisory Board”, a group comprised of several members of the community with disabilities that meets with members of various departments within Continental to offer suggestions and tips on how to better improve disability handling and the product the airline is offering.
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This webcast is supported through the DBTAC - Southwest ADA Center, a project of ILRU. Southwest ADA Center (www.SouthwestADA.org) is one of ten Disability and Business Technical Assistance Centers (DBTACs) funded by the National Institute on Disability and Rehabilitation Research (NIDRR) to provide training, technical assistance and materials dissemination on the ADA and other disability-related laws. NIDRR is part of the U.S. Department of Education.
The opinions and views expressed are those of the presenters and no endorsement by the funding agency should be inferred.
We hope to see you on Wednesday, April 1st, 2009!